Onboarding is a term that refers to organisational socialisation, which is the way that new workers pick up the skills, attitudes, and behaviours they need to become fully integrated into the company. As it turns out, HR and recruiting can work together on the onboarding front to retain top talent.
While recruiting attracts the talent and HR trains and retains the hirees, the two departments can join forces to ensure that there is no difference in the treatment of people as they move from being applicants to being employees. One source, for instance, says that onboarding marks the transition to HR from recruiting, which suggests that the two departments should work together to ensure that this transition process is as seamless as possible.
A Deloitte study, meanwhile, shows how the lack of a proper onboarding program can have a disastrous impact. According to the report, 4% of new workers quit after a less-than-favourable first day on the job, and 22% of workers quit their jobs within the first 45 days of starting the job. Drawing on feedback from north of 50 providers of human capital management tools, the study states that there are four starting guidelines for retaining workers. They include the following:
- Customise the onboarding program to meet the needs of people in different positions and in various generational groups;
- Be consistent in introducing workers to the company’s culture so that everyone is on the same page;
- Automate the onboarding experience in order to ensure that new workers get a uniform introduction to the business; and
- Begin early so that new workers are immediately introduced to the onboarding experience.